Privacy Policy

Privacy Policy - Aranyagiri Resort

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Introduction

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Welcome to Aranyagiri Resort. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book a stay, or use our services at Aranyagiri Countryside Resort, Shirur-Belwandi Road, Arangaon Dumala, Ahmednagar, Maharashtra 413702.

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Information We Collect

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We may collect personal and non-personal information in various ways, including when you visit our website, make a reservation, contact customer support, or interact with us on third-party booking platforms.

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Types of Information Collected

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1. Personal Identification Information

   • Full name, email address, phone number, and mailing address.

   • Government-issued ID or passport details for identity verification at check-in.

   • Date of birth, nationality, and gender (if required by law or for specific services).

2. Booking & Stay Information

   • Reservation details, check-in/check-out dates, room preferences, and special requests.

   • Guest preferences, including dietary restrictions and activity interests.

   • Details of additional services booked (spa, dining, adventure activities, event participation).

3. Payment & Transaction Information

   • Credit/debit card details, billing address, and transaction history.

   • Refund and cancellation details for record-keeping.

4. Technical & Website Usage Information

   • IP address, browser type, device details, and website activity logs.

   • Cookies, tracking pixels, and other analytics tools to improve user experience.

5. Third-Party & Social Media Data

   • Information collected through online travel agencies (OTAs) such as Booking.com, Airbnb, and Expedia.

   • Data shared via social media interactions, including comments, reviews, and messages.

   • Referral or affiliate marketing data, if you accessed our website through a partner link.

 

How We Use Your Information

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Your personal data is used to enhance your experience and ensure smooth service delivery. We use the information for:

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• Processing and managing reservations, check-ins, and payments.

• Sending booking confirmations, invoices, and reminders.

• Providing personalized offers, promotions, and loyalty rewards.

• Enhancing guest experience through tailored services and amenities.

• Communicating important updates related to your stay or resort policies.

• Improving website functionality and analyzing visitor engagement.

• Complying with legal, regulatory, and security requirements.

 

How We Collect Information

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We collect information through:

• Our official website and booking engine.

• Online travel agencies (OTAs) and hotel booking platforms.

• Direct communication via phone, email, or live chat.

• Registration forms, guest feedback, and surveys.

• Cookies and tracking technologies for website optimization.

• Social media interactions and third-party referral sources.

 

Sharing of Information

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We do not sell or rent your personal data. However, we may share information with:

• Payment Processors: To securely handle online transactions and prevent fraud.

• Service Providers: Such as housekeeping, transportation, and tour operators for guest services.

• Marketing Partners: For personalized promotions and loyalty programs (only with consent).

• Legal Authorities: In cases where data disclosure is required by law or for security reasons.

 

Data Security & Retention

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We implement strict security measures to protect your personal data from unauthorized access, alteration, or misuse. Sensitive information such as payment details is encrypted and stored securely. We retain personal data only for as long as necessary to fulfill our business and legal obligations.

Cookies & Tracking Technologies

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Our website uses cookies and tracking tools to:

• Improve navigation and provide a personalized user experience.

• Analyze website traffic and visitor behavior.

• Display targeted advertisements based on browsing history.

• Monitor performance and resolve technical issues. You can manage or disable cookies through your browser settings, but this may impact site functionality.

 

Your Rights & Choices

 

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of promotional emails and marketing communications.

• Request a copy of the personal data we hold about you.

• Withdraw consent for data processing, where applicable.

 

To exercise these rights, contact us at [Your Email/Contact Details].

 

Policy Updates

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

 

Contact Us

 

If you have any questions or concerns regarding our privacy practices, please contact us at:

Aranyagiri Countryside Resort, Shirur-Belwandi Road, Arangaon Dumala, Ahmednagar, Maharashtra 413702

Phone: [Your Contact Number]
Email: [Your Email Address]

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By using our services, you agree to the terms outlined in this Privacy Policy.